FAQs – Meow & Beagle

FAQs

WHAT ARE THE DIMENSIONS OF YOUR PORTRAITS?

Digital Portraits are sized at A3 / 297 x 420 mm / 11.7 x 16.5 in - If you require your digital portrait a different size please send a message or add to the 'notes' section on the cart page.

Poster Prints sized at A2 / 420 x 594 mm / 16.5 x 23.4 in 

Poster Prints sized at A3 / 297 x 420 mm / 11.7 x 16.5 in 

Poster Prints sized at A4 / 210 x 297 mm / 8.3 x 11.7 inch

DO YOU INCLUDE A FRAME WITH YOUR POSTER PRINT?

We do not include a frame with your Poster Print.

CAN I INCLUDE MORE THAN ONE PET?

Yes! All of our designs have options to have multiple pets. However if you can't find something suitable, or have something specific in mind, get in touch and we'll do our best to help.

CAN I RECEIVE THE PORTRAIT WITHOUT THE NAME?

Yes! We appreciate modern, simple design just as much as you do. If you prefer to have the portrait designed without your pet's name, please write "NO NAME" in the Pet Name & Other Requirements section on the product page.

WHEN WILL I SEE MY ARTWORK?

Our turn-around time for Meow & Beagle pet portraits is 15-28 business days for you to receive your pet portrait preview or download link if your order is a download.

This may be increased due to a high volume of orders or other impacting factors. You will get an email with a preview of your artwork and asked if you require any changes. If you require any changes to your artwork please allow time for these.

WILL I GET TO SEE MY ARTWORK BEFORE IT IS PRINTED?

Absolutely!

We have a 100% Happy Guarantee. With this we will not print your portrait until you are 100% happy with it.

WHAT ARE THE ESTIMATED DELIVERY TIMES?

If you live in the UK it takes 1-5 working days for order to arrive with you, once tracking information has been given. If you haven’t received your order within 10 working days after receiving shipping confirmation please get in touch with us to let us know. International order can take longer depending on where you live, but generally it takes 10-15 working days from the moment you approve your artwork.

DO YOU SHIP WORLDWIDE?

Yes we do! Wherever you are you can have your very own custom pet portrait.

WHAT IF I AM UNSATISFIED WITH MY PORTRAIT ONCE IT ARRIVES?

If you're not 100% happy with the final product, contact us and we will help to make it right.